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@ Free Ebook Conflict Resolution: A step

Free Ebook Conflict Resolution: A step

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Conflict Resolution: A step

Conflict Resolution: A step



Conflict Resolution: A step

Free Ebook Conflict Resolution: A step

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Conflict Resolution: A step

ARE YOU SCARED TO GO TO WORK FOR FEAR OF WALKING INTO A WAR ZONE
THESE 21 TIPS WILL HEL YOU TO AVOID AND ALSO HANDLE WORK PLACE CONFLICT AND TRULY WILL GIVE YOU CONFIDENCE TO HANDLE ANY SITUATION YOURSELF OR ON BEHALF OF YOUR STAFF

  • IDENTIFYING VALUES IN A CONFLICT
  • UNDERSTANDING THE VALUE OF EMOTIONS
  • UNDERSTANDING TEAM DYNAMICS
  • DO NOT INDIRECTLY ADD FUEL TO THE FIRE
  • EMPOWERING EMPLOYEES TO SOLVE THE CONFLICT
  • ENCOURAGING COMMUNICATION
  • FOCUSING ON VALUES INSTEAD OF ISSUES
  • FOSTERING BRAINSTORMING
  • AND MUCH MORE

  • Sales Rank: #156747 in eBooks
  • Published on: 2016-01-31
  • Released on: 2016-01-31
  • Format: Kindle eBook

About the Author
Creator of www.confidentstateofmind.com, Mark Stephens was brought up by a loving middle class family. At school he was always viewed as slightly different due to his families staunch religious beliefs and there was always a struggle between fitting in and not getting too involved which inevitably led to being victimized. In a strange psychological twist he was regularly bullied by a close friend and those early experiences in life formed the basis for the man he grew up to become. He had to contend with marriage breakdowns within the family which ensured the twists and turns were never dull and the emotional roller coaster that is 'life' was always lurking to provide a lesson in humility, patience, mercy and loyalty. His passion for sharing and helping people grew, which may have been spurred on by those formative years experiences. The strength of character he displayed has helped on a number of levels in both business and in his personal life. He has built wealth, formed strong relationships and understood the makeup of human psychology which in turn has helped to developed skills needed in a plethora of situations. Most notably; negotiation, sales and customer service within the work place. And on a personal level; building trust, confidence, loyalty and friendship. As a manager, CEO who has run numerous sales and customer service departments and established many start-ups. With over 22 years' experience of presenting, from small groups to audiences consisting of hundreds of attendees he is well positioned to appreciate the anxiety that presenting can bring. He has lived by the mantra that you must treat people how you want to be treated and this has served him well for he firmly believes there is still place for the 'Golden Rule' to be displayed, despite living in a dog eat dog world where success is seemingly derived from looking after #1. In his books, Mark Stephens shares real life experiences that he is sure you will be able to relate to but more importantly he shares real benefits and positive results to the remedies he implemented along the way.

Most helpful customer reviews

0 of 0 people found the following review helpful.
A well planned guide to handle conflict
By Bookish
Very often conflict begins with petty, microscopic issue and it can be lead to a big conflict if it is not properly handled. It is common to face conflict within the workplace as every one belongs individual personality and their views to any topics may be different. But it is happening naturally and it can be eliminated through applying different strategies described here in this book. This book contained in the common causes of work place conflicts helps me to identify the background or the main cause of conflict and also provides me with few tips and effective ways to handle conflict that often happens unintentionally. Moreover, it introduces me with few communicative skills that must be helpful to establish a strong personality. Reading this book it seems to me that it is an essential book for everyone who deals with people.

0 of 0 people found the following review helpful.
Conflict Resolution
By Mel
Humans have the tendencies of arguing to one another and arises conflict to both sides. On most cases those who are with the same environment have a greater chances of conflicts. We have different set of attitudes and characters it differ from one to another, one may like it others may not.

This book cite some examples and scenarios in which most conflict arises and some causes of conflicts around the environment.This is may be a familiar scenarios to you and I really like how the author analyzes both view point, from the point of view of the offender and offended. Also how would you address issues and being professional.

Conflict should not be neglected and this book helps you to resolve issues. You would also learn from this book how communication can affect conflicts and can start big arguments.

0 of 0 people found the following review helpful.
A great help for peaceful working environment.
By Jimmy Fanz
They say each individual is unique on your own, and each difference is what makes us divided, and people tend to be in so when you are very different they tend to isolate and discriminate you. And also each difference sometimes leads to misunderstandings and conflicts especially in work place where people came from different traditions, religions and beliefs. This book is just very helpful in creating a peaceful environment in the work place. Its inputs are just healthy in every employee relationships. everyone should be reading this especially Team Leaders or managers.

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@ Free Ebook Conflict Resolution: A step Doc

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